Marketing

How not to specify and design a flyer for a door drop.

12 July 2020 Stuart Nimmo No Comments

Well if only the businesses knew what I did when they dare to deliver tat to my door.

One local estate agent canvassing for business sparked this, a poorly specified and equally un-inspiring single-sided flyer. So, what did they do wrong and what can you do to avoid doing the same mistakes?

1) It was a flyer! Flyers are not a product for door dropping. Flyers are for handing out and inserting into packages. The 130gsm gloss art paper just spanks of being cheap and nasty, which it is. The first thing which I think is they do a cheap and nasty service, so think about the specification, does it match your service or product?

2) Again, the specification let this down, as to get it through a letterbox, it had to be scruffily folded down to a stupidly small size, so again making the item look insignificant or worthless – I’m sure they don’t offer a service which matches or do they?

3) The most significant part of this campaign probably would have been the distribution, even if they had got their cousins’ son to walk the streets, it’s still a big investment in time and money. So why only a single-sided flyer! You have a second side to tell more of your story or provide another call to action point.

4) On scrutiny and a closer eye reading the flyer, there were 4-5 grammatical errors on the page. Yet again, if you are trying to get a high-value ticket sale, attention to detail matters. All these small points matter as your brand is at the heart of the message, if these small points add up, what is the message you are delivering?

So, what could they of done better….
1) Specified and designed correctly. Understanding how something is going to be used and received is essential to get your message across correctly. We don’t just put ink on paper, we ensure you your message right and it sits correctly for you and what you are doing. Using a thin card stock would have been better, equally, they wouldn’t have needed the A5 size, it could have been A6 or DL, which would have equally worked.

2) Relevance, there was nothing relevant about the flyer to me, or to where I was. Huddersfield is a big place, I could be in Holmfirth or Birkby and I would engage very differently to it. So, think about who is receiving it and what’s important to them. No imagery on the flyer created any sense of locality, you state Huddersfield, but you could be in a back bedroom in Leicester for all I know.

3) The offer showed no sign of being time-limited or restricted, so why do I need to act now. The call for action, was a non-call for action, why should I engage now?

We have many more tools for creating empowering engagements with customers. Estate Agents, we can help you more than you think, as we can bring locality, bring data to convince vendors to sell or let. Unfortunately, this Estate Agent was using a scattergun approach, which equally will not result in any significant return. A keyword in marketing is targeting, if you have a target audience, drive messages to them to convince them, the key is them.

So if this agent was feeling like they wanted a campaign which would have returned them good enquiries and leads we would suggest

– Localisation, bring it down to the area, Almondbury, Netherthong, wherever. If you want to be more specific and the Estate Agent has a pedigree selling in the area, use the street name. This will further engage the recipient, create a value, show respect and understanding of the area and its properties.

– Use statistics and facts. People like to know if they are going to put their biggest asset on the market, they are doing the right thing. Demonstrate any increase in value for the postcode, which reinforces their hunches. The estate agent needs to demonstrate their ability to sell the property, so the time from going on the market to sale completion.

– Use the right product if you are door dropping, you know the areas, what the values are, so be reflective in the product you door drop. Here we can help you with an array of solutions.

How do we do it, we are a digital print house, and thus can vary data on flyers and door drops. Even if they are short runs with specifics, we are set up to manage and control this.

So don’t be like the un-educated, be smart marketeers, focussed targeting, use relevant products to engage your audience appropriately to create higher levels of engagement. Which result in better enquiries and sales. Start your smart print solutions journey with us.

Interesting times

21 June 2020 Stuart Nimmo Marketing and Communications, Physical Communications No Comments

Many people are saying the world will be a different place and things will change. However, you can take a different view on how things will progress. People’s attitudes and value sets will have significantly shifted during Covid-19 lockdown. I am watching people “craving” after the smallest of things on Facebook, and much of this is physical things which people have missed.

We are at a unique point where the button has almost been reset. You can be the individual, business or organisation that shifts thinking or leads, creating the way you want to be remembered for engaging with them. The quote “Be the change that you wish to see in the world.” ― Mahatma Gandhi has a real resonance as your actions can be key. Many people would have heard me say, it’s not the “What” but the “How”.

We use as the premise of how we talk about marketing as it’s about educating your customers, users, members about what you offer in your product or service. Educationalists often use a framework of Visual Auditory and kinaesthetic learning techniques. So whilst your audience has been bombarded with Visual and Auditory during Covid-19 lockdown, the opportunity lies with the kinaesthetic or physical engagements. In-person is very limited, with social distancing, and hesitance, getting physical with your marketing and communications will fill the void.

Last week, we had multiple conversations around this subject, with some very clever advisors and consultants to some interesting audiences. All with the same views around excessive online had dulled the message that the respective audiences were receiving. In every case the realization to change the communication method was key, yes that is the “what” but in every case, we turned to the “how” which resulted in different methods. All stemmed around the use of physical direct mail. Whether marketing communications or CPD educational programme resources, the need to engage and add value is at the heart of the message.

Yes, you can follow the sheep, be bamboozled by the rhetoric, understanding how people engage, will only ensure you can get a result from your investment in communications. Speak to any seasoned marketing and communications professional, they will talk about the tools in the toolbox, one tool does not do everything. So if you want to get more physical and kinaesthetic, why not consider a conversation with us to add some magic back in your toolbox?

Not standing still

14 June 2020 Stuart Nimmo About us

2020 has been the year that no-one would have expected. Change happens, however, progress is to be made, standing still just wasn’t an option.

One of the significant projects for the first half of the year was the renewal, refresh of the website. It has been ground up re-working, meeting our defined needs, with a simplified structure, which brings the key knowledge into a sensible overview. The HAD-Print site is the first to be released across the HAD Group, the phrase which has been rattling around is “You don’t eat an elephant all in one go” due to the size of the project.

The focus is very much on services we offer oppose to products. Yes, we produce products, but they are very much a part of a bigger picture. From the onset of defining HAD-Print and the changes back at the tail end of 2017, it was about offering a rounded portfolio of services to meet the needs of SME businesses. The site features our key work areas and our ethos behind what we do.

We’ve inserted the usual blog, which we are semi-prolific with our content (as you’re already here!). For certain products, we offer the opportunity to directly book a 1-1 to discuss your needs. You will find more Case Studies populating in time, where we talk about the projects which make a difference. We do ask for feedback on what we do, and these form reviews which help us improve and celebrate what we do well.

Some might say that creating our partner page was brave. However, we don’t see ourselves as specialists in all fields, we like to recognise those with similar values to ours, in working style, ethos and experiences. We know we can work with, trust and above all integrate these skilled professionals into our work for you. https://www.had-print.co.uk/partners

Unlike a print project, we know that websites do evolve, we know we aren’t perfect constructive comments are always welcomed when validated with right facts. So the odd typo or grammar error we kind of expect. Different thinking, we’re open to listening.

Above all, thank you to all those, who have provided food for thought, helping us to create what we hope is a straight forward way to understanding us more.